Access Control Technician

As an Access Control Technician, you are responsible for installing, maintaining, and repairing access control systems to ensure the protection of the specific organization's assets, employees, and visitors.

Key Responsibilities:

• Install and test IP access control, intercom, and physical security equipment.
• Perform basic programming tasks (e.g., adding card readers, users, door controllers).
• Conduct regular and preventative maintenance as per agreements and procedures.
• Diagnose, troubleshoot, and resolve access control system issues.
• Provide technical support to customers and address system functionality concerns.
• Participate in training and educational opportunities to stay updated on technical knowledge.
• Communicate project status with company personnel and project managers.
• Maintain records of installations, maintenance, repairs, and upgrades.
• Keep accurate inventory records of all parts, materials, equipment, and tools.
• Review job files, schematics, and technical data for efficient inspection.
• Complete tasks according to specified cost and budget.

Requirements:

• High School Diploma or GED.
• 2+ years of experience as a physical security installer or service technician.
• Trade School or an Associate's degree in electronics or related field preferred.
• Certification and knowledge of ProdataKey, DSC Intrusion, Digital Watchdog, or similar systems is a plus.
• Strong technical skills in installing, maintaining, and troubleshooting access control systems and components using the proper tools and equipment is a plus.
• Reliable transportation, a valid Driver's License, and clean driving record.
• Working mobile phone required. Must pass a background check and drug screen.

Physical Demands:

• Ability to perform heavy manual tasks and operate necessary tools and equipment.
• Frequently push, pull, lift, and carry up to 50 pounds; occasionally up to 100 pounds.
• Ability to sit, stand, walk, climb, balance, stoop, crouch, kneel, and reach.
• Good speaking, hearing, and visual abilities, including near and far acuity, color vision, and depth perception.
• Requires manual dexterity for handling tools and equipment.

 Work Environment:

• Exposure to various weather conditions when working outdoors.
• May occasionally be exposed to fumes, airborne particles, toxic chemicals, and risk of electric shock.
• Primarily works on-site at various locations; occasionally travels for installation and maintenance.
• Works near moving mechanical parts and in various environments, including heights and confined spaces. Requires proper PPE, including safety glasses and hearing protection.

CCTV Surveillance Technician

As a CCTV Surveillance Technician, you are responsible for installing, maintaining, and repairing surveillance systems to ensure the protection of the specific organization's assets, employees, and visitors.

Key Responsibilities:

• Install and test IP CCTV and related physical security equipment.
• Perform basic programming tasks.
• Conduct regular and preventative maintenance as per agreements and procedures.
• Diagnose, troubleshoot, and resolve access control system issues.
• Provide technical support to customers and address system functionality concerns.
• Participate in training and educational opportunities to stay updated on technical knowledge.
• Communicate project status with company personnel and project managers.
• Maintain records of installations, maintenance, repairs, and upgrades.
• Keep accurate inventory records of all parts, materials, equipment, and tools.
• Review job files, schematics, and technical data for efficient inspection.
• Complete tasks according to specified cost and budget.

Requirements:

• High School Diploma or GED required.
• 2+ years of experience as a physical security installer or service technician.
• Trade School or an Associate's degree in electronics or related field is preferred.
• Certification and knowledge of Milestone Systems, Axis Security, Turing, Hikvision, Verkada, or similar systems is a plus.
• Strong technical skills in installing, maintaining, and troubleshooting access control systems and components using the proper tools and equipment is a plus.
• Reliable transportation, a valid Driver's License, and clean driving record.
• Working mobile phone required.
• Must pass a background check and drug screen.

Physical Demands:

• Ability to perform heavy manual tasks and operate necessary tools and equipment.
• Frequently push, pull, lift, and carry up to 50 pounds; occasionally up to 100 pounds.
• Ability to sit, stand, walk, climb, balance, stoop, crouch, kneel, and reach.
• Good speaking, hearing, and visual abilities, including near and far acuity, color vision, and depth perception.
• Requires manual dexterity for handling tools and equipment.

Work Environment:

• Exposure to various weather conditions when working outdoors.
• May occasionally be exposed to fumes, airborne particles, toxic chemicals, and risk of electric shock.
• Primarily works on-site at various locations; occasionally travels for installation and maintenance.
• Works near moving mechanical parts and in various environments, including heights and confined spaces. Requires proper PPE, including safety glasses and hearing protection.

Solutions Engineer

As a Solutions Engineer, you will be responsible for creating and refining system architectures, ensuring the alignment of CCTV, Access Control, Cable/Fiber infrastructure, Networking/Data systems, and VOIP/Paging solutions with business objectives, and providing technical expertise throughout the project lifecycle.

Key Responsibilities:

• System Architecture Design: Develop detailed system architectures and design specifications for new technology systems or modifications to existing systems.
• Requirements Analysis: Collaborate with stakeholders to gather and analyze business and technical requirements to ensure solution designs meet organizational needs.
• Solution Development: Design scalable, secure, high-performance technology solutions, including hardware, software, and network components.
• Implementation Oversight: Oversee the implementation of technology solution designs, ensuring that all components integrate correctly and that the system functions as intended.
• Optimization: Evaluate existing technology systems for performance improvements and recommend enhancements to optimize efficiency and effectiveness.
• Documentation: Create comprehensive documentation, including diagrams, specifications, and user guides, for technology solution designs.
• Troubleshooting: Provide technical support and troubleshooting expertise to resolve technology system issues and ensure minimal downtime.
• Compliance and Security: Ensure that technology solution designs comply with relevant regulations, standards, and security best practices.
• Collaboration: Work closely with cross-functional teams, including developers, network engineers, project managers, and lead technicians to deliver cohesive technology solutions.

Qualifications:

• Education: Bachelor’s degree in computer science, Information Technology, Systems Engineering, or a related field is preferred but not required.  Advanced degrees or certifications are a plus.
• Experience: Minimum of 3 years of experience in CCTV, Access Control, Cable/Fiber infrastructure, Networking/Data, and VOIP/Paging solutions design or a similar role.
• Technical Skills:
  • Proficiency in system design tools and methodologies.
  • Experience with various operating systems, databases, and network protocols.
  • Knowledge of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and virtualization technologies.
• Problem-Solving: Strong analytical and problem-solving skills with the ability to address complex technical challenges.
• Communication: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.
• Project Management: Ability to manage multiple projects simultaneously and meet deadlines.
• Certifications such as Cisco CCNP, CompTIA Network+, or equivalent are preferred but not required
• Experience with project management methodologies.

Work Environment:

• Office environment
• May require occasional travel to other company locations or client sites.

Structured Cabling Technician

As a structured cabling technician, you are responsible for installing, testing, and maintaining network cabling infrastructure. This role requires a keen eye for detail, the ability to diagnose and resolve connectivity issues, and a commitment to maintaining accurate records and effective communication.

Key Responsibilities:

• Install and test network cabling, including Cat5e, Cat6, Cat6a, and fiber optic cables.
• Set up network racks, patch panels, cable trays, and conduits.
• Diagnose and resolve connectivity issues and repair or replace damaged cables.
• Review job files and CAD design drawings.
• Certify installations to ensure compliance with performance standards and regulations.
• Maintain accurate records of installations, maintenance, repairs, upgrades, inventory, materials, time, and travel.
• Ensure smooth communication between job sites and company personnel, update project manager on status.
• Maintain dependability for positive customer relationships.
• Promote full-service agreements.
• Participate in training to maintain professional and technical knowledge.

Requirements:

• High School Diploma or GED.
• 2+ years of commercial cable installation experience.
• Experience with network cabling (Cat5, Cat6, fiber optic) and closet work is a plus.
• Understanding of telecommunications infrastructure.
• Experience with pre-cabling preparation, installation of patch panels, punch down 66/110 blocks, and various data/voice jacks.
• Reliable transportation, valid Driver's License, and clean driving record.
• Working mobile phone.
• Pass a background check and drug screen.
• Required tools within 60 days of employment:
  • Screwdriver Set (Phillips #1, #2, & #3 and Flathead Small, Medium, & Large)
  • Sheetrock Saw (or Keyhole Saw) and Hacksaw
  • Crescent Wrench Set (Small & Medium)
  • Socket Set (3/8 Drive Ranging from 1/4" to 3/4")
  • Open End/Box End Wrench Set (Ranging from 1/4" to 3/4")
  • Kleins Lineman's Pliers or Side Cutters
  • Channel Lock Pliers (Small & Medium)
  • Punch Tool with 110 & 66 Blade
  • Tone and Probe Kit (Progressive Electronics 200EP or Similar)
  • Tape Measure, Torpedo Level, and Flashlight
  • Caulking Gun
  • Tin or Aviation Snips
  • Hammer-Touch Label Maker (Brother PT-1090 or PT-1010)
  • Tool Bag or Tool Box

 Physical Demands:

• Ability to perform heavy manual tasks and operate necessary tools and equipment.
• Frequently push, pull, lift, and carry up to 50 pounds; occasionally up to 100 pounds.
• Ability to sit, stand, walk, climb, balance, stoop, crouch, kneel, and reach.
• Good speaking, hearing, and visual abilities, including near and far acuity, color vision, and depth perception.
• Requires manual dexterity for handling tools and equipment.

 Work Environment:

• Exposure to various weather conditions when working outdoors.
• May occasionally be exposed to fumes, airborne particles, toxic chemicals, and risk of electric shock.
• Primarily works on-site at various locations; occasionally travels for installation and maintenance.
• Works near moving mechanical parts and in various environments, including heights and confined spaces. Requires proper PPE, including safety glasses and hearing protection.