ASU–Mountain Home: Modernizing Communications to Support Campus Growth
Arkansas State University–Mountain Home (ASUMH) is a two-year college that serves both academic transfer students and technical-program learners. As Chief Information Officer, Tamya Stallings oversees the technology operations that support everything from instruction and student services to campus safety and administration.
Stallings had previously worked with Blue Sky Technologies at another institution, and that established trust carried over when she came to ASUMH in 2019. She reached out for a series of smaller projects, each one reaffirming the quality and reliability of the partnership. When the university’s phone system began reaching the end of its usable life, she turned to a team she already knew she could count on.
The Challenge
ASUMH was relying on a legacy phone system that was no longer scalable. With license limitations and aging hardware, the system risked becoming a barrier as the campus continued to grow. There was no fallback system in place, and the university needed a partner who could deliver a modern solution, guide them through a formal bid process, and ensure a smooth campus-wide transition.
Why Blue Sky Technologies
During the competitive bid process, Blue Sky Technologies distinguished itself immediately. Their proposed cloud-based 3CX solution offered:
The decision was simple. Blue Sky presented the strongest combination of value, expertise, and trust. Stallings emphasized that Blue Sky’s responsiveness and clarity made the decision process smooth and reassuring.
Implementation: Faster, Smoother, & Simpler Than Expected
The transition to the new cloud-based 3CX system exceeded expectations in speed, ease, and precision. Blue Sky went above and beyond to:
Stallings described the process as “smooth,” “extremely helpful,” and “much faster than expected.” This is a clear reflection of Blue Sky’s thorough preparation.
Results: More Flexibility, Less Maintenance, & Happier Users
Since implementing the 3CX system in mid-July, ASUMH has enjoyed meaningful improvements across operations:
The system has delivered exactly what the university needed: modern, flexible communications that support both daily operations and long-term institutional goals. Stallings continues to reach out with occasional questions, and she consistently receives prompt, helpful responses—reinforcing Blue Sky’s ongoing commitment to customer care and the long-term value of the partnership.
A True Partnership
Stallings’ experience with Blue Sky spans multiple institutions and many years. For her, the decision to continue working with them is easy. They deliver high-quality solutions, reliable service, and a consistently positive experience. She anticipates continuing the relationship for future projects at ASUMH.
Her advice to others considering a partnership with Blue Sky is simple:
“Keep communication open and don’t hesitate to ask questions. They’re willing to help with any project from their list of services.”
Conclusion
The modernization of ASUMH’s phone system demonstrates how a well-executed technology upgrade can enhance operations, reduce internal workload, and empower an entire campus.
Blue Sky Technologies delivered more than a product, they delivered confidence, speed, and a smooth transition supported by hands-on partnership. What began as a necessary infrastructure replacement became a highly successful modernization effort with lasting benefits for faculty, staff, and campus safety teams.